Molly's Trolleys FAQ

Frequently Asked Questions

General Trolley Information

How many vehicles do you have?


Our fleet consists of 7 1920s-style trolley cars outfitted with padded bench-style seating, brass railings, and vintage-inspired detailing.




How many people fit on a trolley?


Each trolley offers a maximum seating capacity of 30 passengers. If a wheelchair is on board, the total seating capacity is 26 guests.




Are the trolleys enclosed?


Yes! Our fleet consists of 6 fully-enclosed trolleys and 1 convertible trolley, offering the option for an enclosed or open-air experience.




Do the trolleys have air-conditioning/heating?


You bet. Our trolleys are available for tours and rentals year-round and are equipped with the modern conveniences of air-conditioning and heating.




Are your trolleys wheelchair-accessible?


Yes, 2 of our trolleys are wheelchair-accessible. Please inform us if you require accessibility for your tour or trolley rental and we will be happy to accommodate.




Can I bring my dog on the trolley?


We love all furry friends, but out of courtesy for all riders, Molly’s Trolleys Pittsburgh only allows service animals on board our trolleys.





COVID-19 Procedures

What health and safety precautions have been implemented on the trolleys?


We complete a thorough cleaning of all areas of our trolleys after every use, going above and beyond the CDC guidelines. The temperatures and health conditions of all employees are monitored before each shift or interaction with guests. Hand sanitizer dispensers have been installed in all of our trolleys as well, and all guests on our public sightseeing tours are required to wear a mask at all times. We take health and safety extremely seriously, and are committed to doing our part to ensure the safest conditions for our guests.





Trolley Tour Information

How long are the tours?


Our public sightseeing tours are 90 minutes long. Our private tours can range from 1-3 hours long.




What will I see on a trolley tour of Pittsburgh?


Our public sightseeing tours begin in the heart of the Strip District and travel to popular areas of the city, such as Downtown Pittsburgh, the North Shore, Oakland, and Mt. Washington. One of the best parts? All tours include a ride on the Duquesne Incline!




Where do the tours start?


The starting location for all Molly’s Trolleys Pittsburgh tours is The Pennsylvania Market 18th Street entrance across from Primanti’s in the Strip District. Please use the following address for GPS directions: 46 18th Street, Pittsburgh, PA 15222 All tour participants must check in 15 minutes prior to your tour time. We are unable to hold a tour for guests who are running late.




Where should I park?


You may find unmetered street parking on 25th Street and higher. During peak hours, street parking may be more difficult to find. We recommend carpooling with others in your group when possible.




Can I bring food or drinks on board?


No; guests are not permitted to bring food or drink items on board on our public sightseeing tours.




Where can I use the restroom before/after the tour?


Restrooms are available at The Pennsylvania Market.




How much does a Pittsburgh trolley tour cost?


The below pricing is for our “All About the Burgh, the Culture to Ketchup Tour” Adult: $27 Child (Ages 3 - 12): $15 Infant (Age 2 and under): $5 At this time, we do not offer special discounts for students, seniors, or military/veterans.




How do I book tickets on a Molly’s Trolleys Pittsburgh tour?


Click here to be redirected to our booking site. All tours must be booked at least 48 hours in advance. For day-of tour availability, please call us at 412-391-7433.




What is the cancellation policy?


Reservations may be canceled or changed, with no penalty, up to 48 hours in advance of the tour. After this time, there are no refunds or exchanges.




Do you offer private tours?


We do! Click here for more information about private sightseeing trolley tours of Pittsburgh.




I loved my tour! Where can I leave a review?


We appreciate your feedback! Please consider leaving us a review on Google, TripAdvisor, or Yelp.





Trolley Shuttle Service Information

What can I rent a trolley shuttle for?


Trolleys can be chartered in the same way as a bus, limo, or any other shuttle. Popular ways our clients use trolley transportation are for weddings (for the wedding party, wedding guests, or even wedding rehearsals), corporate events, local conventions, university tours and events, proms, birthday celebrations, and other special occasions. Click here for more information about our shuttle services.




Do you offer transportation services outside of Pittsburgh?


Yes, we do! Our trolleys are available for events throughout Allegheny County and most surrounding counties. To find out if we travel to your area, please contact us.




How much does it cost for a trolley shuttle service?


Most events are charged by the hour, but we understand that each event is unique! We’re happy to work with you on a customized itinerary and pricing for your event. Please complete our shuttle service inquiry form for more details and a personalized quote.




How do I figure out how many trolleys I would need and for how long?


Coordinating transportation for a group of any size can seem overwhelming at first - but we’re here to help! At Molly’s Trolleys Pittsburgh, we work with you one-on-one to review all of the details of your event, from the anticipated guest count, to the pick-up and drop-off locations, to your event’s hour-by-hour schedule, and together we determine a plan for your transportation needs. Our expert team knows the ins and outs of Pittsburgh and stays up-to-date on current events and potential road closures in order to provide you with convenient and reliable shuttle service.




Can we bring food and drinks on the trolley?


Yes, we allow drinks on the trolleys. You may bring coolers with your choice of beverage. We just ask that you limit the amount of glass you bring.




Can we play our own music on the trolley?


Absolutely! Each trolley is equipped with a CD player as well as AUX and USB ports.




How do I reach someone on the day of my event if I have any questions?


Communication and organization are essential to a successful event. Another great feature of using Molly’s Trolleys is our Driver Cell Phone Sheets. The week before your event, we review all details of the event with you - from locations and who our contact is, to how many people to expect and timing, to end of night procedures. We then organize all of this information onto one document called the Driver Cell Phone Sheet. Also included on the Driver Cell Phone Sheet are your driver’s name and a cell phone number that will be activated approximately 1 hour before the start of your event. You will also receive emergency contact information for Molly's Trolleys including a direct phone number to the office staff that can be used when the offices are closed or if you are unable to reach your driver.





Reserving a Trolley

How do I reserve Molly’s Trolleys Pittsburgh for my event?


The first step is to submit a shuttle service inquiry form or call us at 412-281-2085 (Monday - Friday, 9 AM - 5 PM). If our trolleys are available for your event, the next step is to review your itinerary and event details with our team to finalize the logistics and cost of the shuttle service. We will then email you a contract and invoice, and a 50% non-refundable deposit is requested at that time. Trolley services are confirmed only after your signed contract and deposit payment have been received.




What type of information is needed to inquire about a trolley rental?


When completing our inquiry form or speaking to one of our staff members about a trolley shuttle rental, the following information will be requested in order for us to provide you with an estimated total cost:

  • Your name and contact information
  • Date of your event
  • Type of event (wedding, corporate event, prom, etc.)
  • Tentative pick-up and drop-off locations, as well as any other destinations the trolley would need to travel to
  • Estimated start and end times of the event
  • Estimated number of passengers




What forms of payment do you accept?


We accept payment in the form of credit cards or personal checks. For payments by card (Visa, MasterCard, American Express, or Discover): When you receive your contract and invoice, you will receive a credit card authorization form. You may submit this form via email to info@mollystrolleyspgh.com or you may call us with your credit card information at 412-281-2085 (M - F, 9 AM - 5 PM). For payments by check: Please make your check payable to Molly’s Trolleys Pittsburgh and send it to our mailing address: 420 Stilley Road Jefferson Hills, PA 15025




When is my final payment due?


Your final payment is due 14 days prior to your event date unless otherwise agreed upon. A final payment invoice is sent out prior to the due date.





Molly's Trolleys Company Information

What is your mailing address?


420 Stilley Road Jefferson Hills, PA 15025 Please note: This is our mailing address ONLY. Please do not come to this location if you are participating in a sightseeing trolley tour.




How can I reach Molly’s Trolleys Pittsburgh?


We’d love to connect with you! Please give us a call at 412-281-2085 (Monday-Friday, 9 AM - 5 PM), email us at info@mollystrolleyspgh.com, or fill out a contact form.





Molly's Trolleys Pittsburgh

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