Frequently Asked Questions

General Questions

• What type of vehicles do you have?

• Are the trolleys enclosed?

• What can I use the trolleys for?

• Do you travel outside of the City of Pittsburgh?

• How do you charge? What are your rates?

• Are your trolleys handicap accessible?

• Can I bring my dog on the trolley?

• What is your mailing address?

 

Reserving a Trolley

• How do I reserve Molly's Trolleys for my event?

• What type of information is needed to reserve a trolley?

• How do I figure out how many trolleys I need?

 

Signing a contract

• What forms of payment do you accept?

• When is my final payment due? 

• What if I have more questions?

 

Day of event

• Can I bring drinks on board the trolley?

• Can I bring my own music on the trolley?

• What if I need to get a hold of someone at Molly's Trolleys on the day of my event?

What type of vehicles do you have?

 

The fleet consists of five fully-enclosed 1920's style trolleys. Each trolley has a seating capacity of 30 passengers. A wheelchair on board, reduces the capacity of a trolley from 30 riders to 26 riders.

Are the Trolleys Enclosed?

 

Yes, all trolleys are completely enclosed with heating and air-conditioning allowing us to run year-round!

What can I use the trolley for?

 

Trolleys can be chartered just like you would a bus or limo and are available for any of your transportation needs.

 

Popular choices are Weddings, Corporate Dinner shuttling, Conventions, Sightseeing Tours, Parades, Proms and much more!

 

Click here for a complete list of services.

Do you travel outside the City of Pittsburgh?

 

Yes, we travel throughout Allegeheny County and most surrounding counties. To determine if we travel to your area please contact us.

How do you charge? What are your rates?

 

Most events are charged by the hour however we understand that each event is unique so we work with our clients to create a customized itinerary and pricing for each event. 

Contact us about your event to receive further information and pricing.

Are your Trolleys handicap accessible?

 

Yes, 3 of the trolleys are handicap accessible. Please inform us that you are requesting a handicap accessbile trolley when making your reservation.  A wheelchair on board, reduces the capacity of a trolley from 30 riders to 26 riders.

Can I bring my dog on the trolley?

 

We love all furry creatures but out of courtesy for all riders Molly's Trolleys Pittsburgh only allows service animals on board the trolley

 

What is your mailing address?

 

420 Stilley Rd

Jefferson Hills, PA 15025

This is our mailing address only! Please do not come to this location if you are looking for the Sightseeing Tour!

 

How do I reserve Molly's Trolleys for my event?

 

The first step is to submit an inquiry form or call Molly's Trolleys Pittsburgh at 412-281-2085

(Monday - Friday 9am - 5pm) to see if we are available for your event date. 

 

If there is availability, the next step is to go over your itinerary and time to determine the logistics and estimated cost of your event. We will then email a contract and invoice based upon the tentative itinerary as discussed.  The deposit requested is half of the estimated amount due. As a courtesy, we generally hold the trolley for two weeks to give you time to review the contract. Once you receive the contract, read it thoroughly, sign it and send it back along with your deposit payment. Upon receiving your signed contract, we will countersign it and send a copy to you for your records. Only a signed contract and deposit secures the trolley for your date. 

What type of information is needed to reserve a trolley?

When inquiring about availability and cost, the following information will help us determine your estimated total cost:

• Name

• Contact Phone Number

• Your Event Date

• Type of Event - Ex: Wedding, Sightseeing Tour, Corporate Shuttling

• The pick-up location and any areas that the trolley will be traveling to

• Estimated start and end times of the event

• Estimated number of people you need to transport

 

How do I figure out how many trolleys I will need and how long I need to rent the Trolley?

 

No worries - we can help you!  Figuring out what transportation you need is a formula of how many guests, pickup and drop off locations and level of service you want to provide.

 

At Molly’s Trolleys, we talk through your event so we can suggest the best way to provide convenient and reliable transportation to your guests.  The more we understand about your event- the better we can help you set up your transportation in a successful manner.

 

The staff at Molly’s Trolleys is very knowledgeable about the City and stays current on events in town; however, traffic can be unpredictable so we make every effort to make suggestions that will allow us to provide the best possible service to you and your clients.

What form of payments do you accept?

 

When you receive a contract from Molly's Trolleys it will also include a payment invoice with instructions on submitting payment.  We accept checks made payable to Molly's Trolleys Pittsburgh.

 

Please send all payments and correspondences to:

420 Stilley Rd, Jefferson Hills, PA 15025

 

Credit cards (Visa, Master Card, American Express, Discover) are accepted by submitting the credit card authorization form included in your contract via email or called in over the telephone.  

Office Phone # - 412-281-2085   (M-F - 9am-5pm) 

When is my final payment due?

 

Your final payment is due 14 days prior to your event date unless otherwise agreed upon. A final payment invoice is sent out prior to the due date.

What if I have more questions?

 

Fill out an inquiry form or give us a call!

 

Office Phone #: 412-281-2085 (Monday - Friday, 9am - 5pm)

Can I bring drinks on board the trolley?

 

Yes, we allow drinks on the trolleys. You may bring coolers with your choice of beverage. We just ask that you limit the amount of glass you bring.

Can I bring my own music on the trolley?

 

Absolutely! Each trolley is equipped with a CD Player and an iPod/MP3 connector. So you can make your own CD, bring your own iPod/smartphones, etc. - any device that uses an iPod Connector.

What if I need to get a hold of someone at Molly's Trolleys on the day of my event?

 

Communication and organization are essential to a well planned event. Another great feature of using Molly’s Trolleys is our Driver Cell Phone Sheets.  The week before your event we review all details of the event - from locations and who our contact is, to how many people to expect and timing, to end of night procedures.  We then organize all this information on one sheet - called the Driver Cell phone Sheet.  Also included on the Driver Cell Phone Sheet are your driver’s name and a cell phone number that will be activated approximately 1 hour before the start of your event. You will also receive emergency contact information for Molly's Trolleys including a direct cell phone number to the office staff that can be used when the offices are closed or if you are unable to reach your driver.